Refund and Returns Policy
At My Recipe’s, we strive to provide high-quality services and products through our platform. This Refund and Returns Policy outlines the terms and conditions under which refunds and returns are processed. By using our website, you agree to this policy in conjunction with our Terms and Conditions.
1. Digital Submissions and Services
Due to the nature of our platform, which facilitates recipe submissions and user-generated content, we generally do not provide refunds for digital services, including:
- Registration fees (if applicable).
- Recipe submission fees (if applicable).
- Any premium or subscription-based features.
Exception: Refunds may be issued if a technical error on our end prevents access to paid services. Requests must be made within 14 days of purchase.
2. Affiliate Products Purchased Through Links
Products purchased through affiliate links on My Recipe’s (e.g., Amazon, Chicory, or other third-party partners) are subject to the refund and return policies of the respective affiliate platforms.
- Process: Customers must contact the affiliate partner directly to initiate a return or refund.
- Responsibility: My Recipe’s does not handle or mediate refunds or returns for third-party purchases.
We recommend reviewing the affiliate partner’s terms and conditions before making a purchase.
3. Products Purchased in the Shop Section
If My Recipe’s directly sells products through its Shop section (outside of affiliate partnerships), the following terms apply:
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Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Items must be unused, in their original packaging, and accompanied by proof of purchase.
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Non-Returnable Items:
- Perishable goods (e.g., food items).
- Downloadable or digital content.
- Customized or personalized items.
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Refund Method:
- Approved returns will be refunded via the original payment method within 7-10 business days.
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Shipping Costs:
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
4. Reporting Issues with Purchases
For items purchased through our Shop section or in the event of service issues:
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Contact Us:
- Email: admin@myrecipiees.com
- Include: Order ID, proof of purchase, and a detailed description of the issue.
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Resolution Timeframe:
- We aim to respond to refund or return requests within 5 business days.
5. Updates to This Policy
We reserve the right to update this Refund and Returns Policy to reflect changes in our business practices or legal requirements. Changes will be posted on this page with an updated effective date.
For further inquiries, please contact us at:
📧 Email: admin@myrecipiees.com
🏠 Address: 1644 Cambridge Place, Cockeysville, MD 21030